Who we are

Our website address is: https://bonafinetrading.co.ke.

Our values

your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, products, and services.

1. Information We Collect

 Personal Information We may collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information

Non-Personal Information We may also collect non-personal information that does not directly identify you, such as:

  • Browser type
  • IP address
  • Device type
  • Operating system
  • Browsing behavior on our website

2. How We Use Your Information

 Personal Information We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders and inquiries
  • To send you promotional materials and newsletters (you may opt-out at any time)
  • To improve our products, services, and website
  • To comply with legal obligations

Non-Personal Information We use non-personal information to:

  • Analyze website traffic and usage patterns
  • Enhance the user experience on our website
  • Monitor and improve the effectiveness of our marketing efforts

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

 If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Need help?

  • We are located along Thika super highway,Ruiru Toll Station next to Delta petrol station.
  • Phone: 0794 966 527
  • Email: info@bonafinetrading.co.ke